🔒 Privacy Policy

Effective Date: [Insert Date]
Platform: Ordering.pk

At Ordering.pk, we take your privacy seriously. This Privacy Policy explains how we collect, use, protect, and share your personal information when you use our platform — whether as a customer, seller, or delivery partner.

1. Information We Collect

We may collect the following types of information:

A. Personal Information

• Name, phone number, email address

• CNIC (for sellers and delivery riders)

• Delivery address and location

• Payment or bank details (for sellers and transactions)

B. Business Information (Sellers)

• Shop/store name, business category

• Product listings, pricing, inventory

• Sales and transaction history

C. Device & Usage Data

• IP address, device ID, browser type

• Location data (for delivery tracking)

• Activity logs (pages visited, time spent, clicks, etc.)

2. How We Use Your Information

We use your information to:

• Register and manage your account

• Process orders and payments

• Enable deliveries through real-time tracking

• Provide seller dashboards and analytics

• Communicate updates, offers, and support

• Detect fraud, abuse, or unauthorized activity

• Improve platform performance and user experience

3. Information Sharing

We do not sell your personal information. However, we may share it with:

• Delivery partners, to fulfill customer orders

• Payment processors, to complete transactions

• Customer support & technical teams, under confidentiality

• Law enforcement or government authorities, if required by law

4. Cookies & Tracking

We use cookies and tracking tools to:

• Keep you logged in

• Remember your preferences

• Analyze platform performance
  You can manage cookie preferences in your browser settings.

5. Your Rights

You can:

• Access or update your personal data

• Request account deletion

• Opt out of marketing messages

• Contact us for data inquiries

To do so, email us at privacy@ordering.pk.

6. Data Protection & Security

We take strong measures to protect your data through:

• Secure servers and encrypted communication

• Access controls and regular audits

• Safe storage and strict internal policies

7. Policy Updates

We may update this Privacy Policy from time to time. The updated version will be posted on this page with the new effective date. Continued use of the platform means you accept any changes.

8. Contact Us

For questions or concerns about your privacy:
📧 Email: privacy@ordering.pk